Managing Appointments
The first thing the pacientes (patients) will need to do is make an appointment. They may call and say Quiero hacer una cita (I want to make an appointment). Here are some questions you may want to ask.
Who is your doctor?
¿Quién es su doctor/doctora?
kee-EHN ehs soo doc-TOHR/doc-TOH-rah
Which doctor would you like to see?
¿Qué doctor/doctora quiere ver?
keh doc-TOHR/doc-TOH-rah kee-EH-reh vehr
Are you a new patient?
¿Es usted un paciente nuevo? (addressing men)
¿Es usted una paciente nueva? (addressing women)
ehs oos-TEHD oon/oo-NAH pah-see-EHN-teh noo-EH-voh/vah
What day would you like to come?
¿Qué día quiere venir?
keh DEE-ah kee-EH-reh veh-NEER
Days of the Week
Here are the days of the week you can use to answer the question ¿Qué día? (What day?)
DAYS
Monday |
lunes |
LOO-nehs |
|
Tuesday |
martes |
MAHR-tehs |
|
Wednesday |
miércoles |
mee-EHR-coh-lehs |
|
Thursday |
jueves |
hoo-EH-vehs |
|
Friday |
viernes |
vee-EHR-nehs |
|
Saturday |
sábado |
SAH-bah-doh |
|
Sunday |
domingo |
doh-MEEN-goh |
Is Tuesday good for you?
¿Le viene bien el martes?
leh vee-EH-neh bee-EHN ehl MAHR-tehs
What day do you prefer?
¿Qué día prefiere?
hek DEE-ah preh-fee-EH-reh
Months
To ask which date, use ¿Qué fecha? (keh FEH-chah)
Which date is available?
¿Qué fecha tiene disponible?
keh FEH-chah tee-EH-neh dees-poh-NEE-bleh
To say the date, you will need to know the names of the months:
MONTHS
January |
enero |
eh-NEH-roh |
|
February |
febrero |
feh-BREH-roh |
|
March |
marzo |
MARH-soh |
|
April |
abril |
ah-BREEL |
|
May |
mayo |
MAH-yoh |
|
June |
junio |
HOO-nee-oh |
|
July |
julio |
HOO-lee-oh |
|
August |
agosto |
ah-GOHS-toh |
|
September |
septiembre |
sehp-tee-EHM-breh |
|
October |
octubre |
oc-TOO-breh |
|
November |
noviembre |
noh-vee-EHM-breh |
|
December |
diciembre |
dee-see-EHM-breh |
Numbers 0 to 999
To say the date, you will also need to know the numbers. Here are 0 to 15, which you may need to memorize.
NUMBERS 0 TO 15
0 |
cero |
SEH-roh |
|
1 |
uno |
OO-noh |
|
2 |
dos |
dohs |
|
3 |
tres |
trehs |
|
4 |
cuatro |
KWAH-troh |
|
5 |
cinco |
SEEN-koh |
|
6 |
seis |
sehys |
|
7 |
siete |
see-EH-teh |
|
8 |
ocho |
OH-choh |
|
9 |
nueve |
no-EH-veh |
|
10 |
diez |
dee-EHS |
|
11 |
once |
OHN-seh |
|
12 |
doce |
DOH-seh |
|
13 |
trece |
TREH-seh |
|
14 |
catorce |
kah-TOHR-seh |
|
15 |
quince |
KEEN-seh |
From 16 to 19, the number is a combination of diez (10) + y (and) + the number 6, 7, 8, or 9. For spelling purposes, the z in diez changes to c and y changes to I, which makes ci. For example: diez y seis = dieciséis.
After 20, numbers follow this pattern: the tens + y + the ones. Y again changes to i for spelling purposes. For example, veinte y tres = veintitrés.
After 30, the pattern stays the same: tens + y + ones, but the y does not change and so there are three words instead of two.
NUMBERS 30 TO 31
30 |
treinta |
TREHYN-tah |
|
31 |
treinta y uno |
TREHYN-tah ee OOH-no |
Although you will not need numbers above 31 for expressing the date, knowing them can always come handy to discuss age, money, and other topics. The numbers from 31 to 99 follow the same pattern.
NUMBERS 32 TO 90
32 |
treinta y dos |
TREHYN-tah ee dohs |
|
40 |
cuarenta |
kwah-REHN-tah |
|
50 |
cincuenta |
sin-coo-EHN-tah |
|
60 |
sesenta |
seh-SEHN-tah |
|
70 |
setenta |
seh-TEHN-tah |
|
80 |
ochenta |
oh-CHEHN-tah |
|
90 |
noventa |
noh-VEHN-tah |
For 100, use cien. For numbers after 100, follow the pattern ciento + number.
NUMBERS 100 TO 199
100 |
cien |
see-EHN |
|
101 |
ciento uno |
see-EHN-toh Oon-noh |
|
125 |
ciento veinticinco |
see-EHN-toh veyn-tee-SEEN-koh |
|
199 |
ciento noventa y nueve |
see-EHN-toh noh-VEHN-tah |
|
ee noo-EH-veh |
After 199, say the hundreds, followed by the number.
NUMBERS 200 TO 900
200 |
doscientos |
dohs-see-EHN-tohs |
|
272 |
doscientos setenta y dos |
dohs-see-EHN-tohs seh-TEHN-tah |
|
ee DOHS |
|
300 |
trescientos |
trehs-see-EHN-tohs |
|
400 |
cuatrocientos |
kwah-troh-see-EHN-tohs |
|
500 |
quinientos |
kee-nee-EHN-tohs |
|
600 |
seiscientos |
seh-ees-see-EHN-tohs |
|
700 |
setecientos |
seh-teh-see-EHN-tohs |
|
800 |
ochocientos |
oh-choh-see-EHN-tohs |
|
900 |
novecientos |
noh-veh-see-EHN-tohs |
Dates
Now that you know the names of months and numbers, it is time to say the date. Think backward! Spanish dates usually start with the day, followed by de (of) and the month and the year. Note that the article el usually precedes the day or date, similar to the English variation “the first of March.”
January 2, 2009
el dos de enero del dos mil nueve
August 30th, 2010
el treinta de agosto del dos mil diez
Saturday, December 15, 2011
el sábado, 15 de diciembre del dos mil once
Note that the year is formed by saying dos mil (two thousand) and the number. For example, 2009 is dos mil nueve (literally: two thousand nine), 2020 is dos mil cin-cuenta, and 2033 is dos mil treinta y tres. For years that start with “19,” use mil novecientos (meel noh-veh-see-EHN-tohs … ) followed by the number. For example, 1971 is mil novecientos setenta y uno (meel noh-veh-see-EHN-tohs seh-TEHN-tah ee OO-noh).
In Spanish, the days and months are not capitalized. Also, note that cardinal numbers are used in Spanish, although you can use the cardinal number primero (first) to refer to the first of the month: el primero de abril (April 1). Also, when using numbers to write dates, Spanish-speakers often write the day first, then the month. For example: 7-4-2008 would be April 7, 2008, not July 4.
Time to agree on the date. Use these phrases:
The next available date is …
La siguiente fecha disponible es …
lah see-ghee-EHN-teh FEH-chah dees-poh-NEE-bleh ehs
We don't have anything before …
No tenemos nada antes del …
noh teh-NEH-mohs NAH-dah AHN-tehs dehl
Question?
What do I say if it is a holiday?
If a patient wants to book an appointment on a holiday, say Ese día es fiesta. Estamos cerrados. (EH-seh DEE-ah ehs fee-EHS-tah. ehs-TAH-mohs seh-RRAH-dohs), meaning “That day is a holiday. We are closed.” Remember that people from other cultures may not be familiar with American holidays.
I'm sorry. We do not have an appointment available that day.
Lo siento. No tenemos citas ese día.
loh see-EHN-toh. noh teh-NEH-mohs
SEE-tahs EH-seh dee-AH
Telling Time
Now that you have set a date, you must agree on the time. You don't want patients to come late! To ask what time it is, use:
What time is it?
¿Qué hora es?
keh OH-rah ehs
To tell the time, use Es … for one o'clock or Son … for all the other times.
It is 1:00.
Es la una.
ehs lah OO-nah
It is 8:00.
Son las ocho.
sohn lahs OH-choh
Note that the feminine article la is used to tell time. Use y media for “half past,” y cuarto for “quarter past,” and menos cuarto for “quarter to.”
It is 1:30.
Es la una y media.
ehs lah OO-nah ee MEH-dee-ah
It is 2:15.
Son las dos y cuarto.
sohn lahs dohs ee KWAR-toh
It is 10:45.
Son las once menos cuarto.
sohn lahs OHN-seh MEH-nohs KWAR-toh
Y (and) is used with the first thirty minutes of the hour, and menos (Literally minus) is used with the last thirty minutes of the hour.
It is 9:20.
Son las nueve y veinte.
sohn lahs noo-EH-veh ee veh-EEN-teh
It is 12:40.
Es la una menos veinte.
ehs lah OO-nah MEH-nohs veh-EEN-teh
Now that you know the times, it is time to set up an appointment. To say At …, add an A before the article el or la.
At what time is the appointment?
¿A qué hora es la cita?
ah keh OH-rah ehs lah SEE-tah
At 4:45.
A las cinco menos cuarto.
OR A las cinco cuarenta y cinco.
ah lahs SEEN-coh MEH-nohs KWAR-toh/ah lahs
SEEN-coh coo-ah-REHN-tah ee SEEN-coh
We have an opening at 6:30.
Tenemos una cita a las seis y media.
teh-NEH-mohs OO-nah SEE-tah ah
lahs seys ee MEH-dee-ah
People who have lived in this country for a while may be familiar with the
Alert!
People may have different perceptions of morning, afternoon, evening, and night. In most Spanish-speaking cultures, morning is usually from 7
Now you are ready to confirm that appointment.
You have an appointment on Tuesday,
March 11 at 10:30
Tiene una cita el martes, once de marzo, a las
diez y media de la mañana. ¡Hasta entonces!

