Helping Patients Use Resources
There are several recursos (reh-COOR-sohs), resources, that can help you share information with patients, such as páginas web (PAH-hee-nahs web), websites; líneas directas de teléfono (LEE-neh-ahs dee-REHK-tahs deh teh-LEH-foh-noh), hotlines; and folletos (foh-YEH-tohs), brochures.
You will find information at this website.
Encontrará información en esta página web.
ehn-cohn-trah-RAH een-fohr-mah-see-OHN ehn EHS-tah PAH-heeh-nah web
Sharing Phone Numbers
You can share a phone number by reading the digits individually. You can say uno ochocientos for 1-800.
1-800-222-1222
Uno ochocientos, dos, dos, dos, uno, dos, dos, dos.
OO-noh oh-choh-see-EHN-tohs dohs
dohs dohs OO-noh dohs dohs dohs.
To explain what type of hotline it is, use para.
It is a hotline for emergencies.
Es un teléfono para emergencias.
ehs oon teh-LEH-foh-noh deh eh-mehr-HEN-see-ahs
It is a poison control hotline.
Es un teléfono para el control de envenenamiento.
ehs oon teh-LEH-foh-noh PAH-rah ehl cohn-TROHL deh ehn-veh-neh-nah-mee-EHN-toh
Reading Web Pages
To tell a patient to visit a particular website, use vaya a (VAH-yah ah) followed by the name of the website.
Go to
Vaya a
When saying the name of the website, use doble uve (DOH-bleh OO-veh) or doble ve (DOH-bleh veh) three times to read “www”. Use punto (POON-toh) for “dot” and barra (BAH-rrah) for “slash.”
doble uve, doble uve, doble uve, a, a, p, c, c, punto, org
DOH-bleh OO-veh, DOH-bleh OO-veh, DOH-bleh OO-veh ah ah peh seh seh POON-toh org
doble uve, doble uve, doble uve, m, o, t, t, e, p, punto, org, barra, espanol
DOH-bleh OO-veh, DOH-bleh OO-veh, DOH-bleh OO-veh EH-meh oh teh teh eh peh
POON-toh org BAH-rrah ehs-pah-nyohl
doble uve, doble uve, doble uve, kid-shealth, punto, com
DOH-bleh OO-veh, DOH-bleh OO-veh, DOH-bleh OO-veh kidshealth POON-toh com
Essential
Some patients may not be familiar with the acronym FAQs, for “Frequently Asked Questions.” When directing them to a website, encourage them to look at this section by explaining what it is: Vaya a FAQ. Son las preguntas más frecuentes. (VAH-yah ah EH-feh ah ko. sohn lahs preh-GOON-tahs mahs freh-koo-EHN-tehs).
To help patients find Spanish brochures on a particular website, use the following phrases.
Sharing Your Contact Information
Use the following phrases to share your número de teléfono (NOO-meh-roh deh teh-LEH-foh-noh), phone number, and your email (e-mail). Use arroba (ah-RROH-bah ) for @.
My phone number is 212-555-3780
Mi número de teléfono es el dos, uno, dos, cinco, cinco, cinco, tres, siete, ocho, cero.
mee NOO-meh-roh deh teh-LEH-foh-noh ehs
ehl dohs OO-noh, dohs SEEN-coh SEEN-coh
SEEN-coh trehs see-EH-teh OH-choh SEH-roh
My e-mail is doc@dd.com
Mi email es doc, arroba, de, de, punto, com.
mee email ehs doc, ah-RROH-bah, deh, deh, POON-toh com.
