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Phone and Fax

These communication and transmission techniques are underused but not obsolete. With the preferred method of e-mail, fewer people use the phone and fax as follow-up tools. You are encouraged to use the phone whenever possible and, when the situation warrants, a faxed resume is permissible. While at first awkward for most, phone skills and confidence grow with each call. Do call to confirm receipt of documents, to identify next steps, and to make a clear request for an interview. Leave brief, slow, and clear voicemail messages whenever you call. Don't appear to be a pest, but do be persistent and professional.

After you have left a message or two, e-mail a note. Always briefly and clearly state who you are, when and how your earlier contact was made, and what you would like to happen next. Don't be afraid to state, “I would like to meet with you,” or more assertively, “I would appreciate an interview.” Also, ask if they would like another copy of your resume to refresh their memory regarding your background. It is okay to provide one with the first two follow-up letters, particularly those that are faxed.

  1. Home
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  3. Resumes, Cover Letters, and You
  4. Phone and Fax
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