You have learned that in order to keep your business thriving, keeping in touch is the key. To do this, you need a record-keeping system that doesn't leave everything to chance, or to your memory. When you start out, you may remember whom to call and when to call them, but as your business grows, so does the possibility of forgetting someone or something important. Learn to use record-keeping and organization tools when your business is small and your business will run more smoothly as it expands.

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