You've heard it said, and maybe you've said it yourself: “No more Mister Nice Guy.” This attitude can produce effective results in some parts of the business world. However, it is the wrong approach for the quiet, calm flow of online auctions. The spirit and tone of your auctions can leave a lasting impression on buyers. If you put extra emphasis on trouble-free selling, efficient shipping, and quick responses to questions, many buyers will continue to return to your listings.