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Robert K. Lynn

114 Remsen Avenue

Brooklyn, NY 11236

March 17, 2007

Samantha Rich

Vice President

Fillmore Savings Bank

456 Seventh Avenue

New York, NY 12234

Dear Ms. Rich,

I saw your advertisement for a customer service representative that appeared in Sunday's New York Star. I would like to apply for this position. I am enclosing my resume.

I recently completed my studies at Brooklyn College, earning a Bachelor's degree in Business. As you can see from my resume, I worked in the banking industry part-time during my four years in college. I began as a teller in 2002 and in 2004 I was promoted to assistant customer service representative. My two years of experience and success in this job qualifies me to take the next step to customer service representative.

I would like to set up an appointment for a job interview at your convenience. I can be reached at (718) 555-8288. I will call you at the beginning of next week after you have had a chance to look over my resume, unless I hear from you before that.

Yours truly,


Robert K. Lynn

their own errors because often they see what they expect to see rather than what is actually there on the paper.

Sending Your Cover Letter by E-mail

When you send your cover letter by e-mail, the format you should use is much different than the one you would use for a printed letter as described in the preceding section. You shouldn't use a return address at the top, although you should include contact information in your signature. You don't need to use an inside address, either. The date is automatically inserted into the header of your e-mail so you don't need to type one in.

Be certain to always put something in the subject line. This should be the title of the position for which you are applying. Your salutation should be similar to the one you would use if you were sending the letter by snail mail. Never address the recipient by her first name.

You can set up an automatic e-mail signature in most e-mail software programs like Eudora and Outlook, as well as in Web-based e-mail like Gmail or Yahoo! Mail. Doing this will save you time since you won't have to type the information into each message you send. Your signature should include your full name and your contact information, including your mailing address, your telephone number, and your e-mail address.

When composing the body of your e-mail cover letter, follow the same rules as you would when writing a letter to be printed: State the reason for your message, explain why you are worthy of consideration, ask for an interview, and tell the recipient how you are going to follow up. Be concise and make sure you proofread your message.

Don't trick yourself into believing that an e-mail cover letter is any less formal than one you send by snail mail. Remember that you aren't writing a message to a friend. Don't use slang, e-mail shorthand, or emoticons (those little smiley faces many people use to express emotions). Avoid any fancy fonts, special formatting, or colored text.

Unless you are asked to do so, don't attach any files to your e-mail message. With viruses running rampant on the Internet, most people are reluctant to open unexpected attachments. Instead, put everything you are sending, including your resume, in the body of your message. See Chapter 6 for instructions on formatting a resume for e-mail.

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