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On the Phone

One must use the formal way of addressing when conducting business over the phone. To start, you'll need to know that when Italians pick up the phone, they say Pronto? (pronounced “prohn-toh”).

May I speak to … ?

Posso parlare con … ?

I would like to speak to …

Vorrei parlare con …

Who is calling?

Chi parla?

Please hold.

Attenda la linea, per favore.

I'll put you through now.

Glielo passo subito.

I'm sorry, she's/he's not here. Would you like to leave a message?

Mi dispiace, ma non c'è. Vorrebbe lasciare un messaggio?

Terms for Phone Usage

answering machine

la segreteria telefonica lah seh-greh-teh-REE-ah teh-leh-FOH-nee-kah

phonebook

l'elenco telefonico leh-LEHN-koh teh-lef-FOH-nee-koh

phone number

il numero di telefono eel NOO-meh-roh dee teh-LEH-foh-noh

to call

chiamare, telefonare a kyah-MAH-ray, teh-leh-foh-NAH-ray ah

to call back

richiamare ree-kyah-MAH-ray

to dial the number

fare il numero fah-ray eel NOO-meh-roh

to hang up

riattaccare ree-aht-tahk-KAH-ray

to leave a message

lasciare un messaggio lah-SHAH-ray oon mehs-SAH-joh

to ring

suonare swoh-NAH-ray

ESSENTIAL

When making a phone call in Italy, try to be as polite as possible, especially if you don't know the person who is answering the phone. You should use the terms buon giorno, per favore, and grazie when necessary.

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  2. Italian Phrases
  3. Italian for Business
  4. On the Phone
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