Resumes

Job-search time is a stressful time. You can alleviate some of that stress by preparing an effective resume. While the order in which the information given may vary, and additional information (such as a work summary or professional licensing information) is sometimes included, any resume will include essentially the same five key elements:

  • Your name, address, and phone number; e-mail address is optional (Note: Because it's now so easy to do using word-processing software, this information is usually put in “letterhead” format.)

  • Your work experience

  • Your education

  • Your related activities (Note: The key word here is “related.” Unless these experiences highlight your work experience, omit this category.)

  • Your references

The way that information is organized and presented will depend on the resume format you choose. That format depends on a number of factors that will become apparent as you progress through this chapter.

Show Your Energy and Resourcefulness

You don't intend to find a job just so you can be lazy once you do. Don't “slack” while you write your resume either. That's the impression you'll give if you oversimplify your previous job responsibilities and accomplishments. Now is the time to toot your own horn. Be descriptive. Use action verbs. Your resume is your advertisement for you.

Use the Appropriate Format

Keeping in mind that your resume is an advertisement, determine which format will best showcase the talents you wish to emphasize for the position for which you're applying: chronological, skills, experience, or CV (curriculum vitae). Choose the format that best lets you prioritize your information so that your prospective employer can see that you possess the skills needed for the job.

Use the Appropriate Style

Most occasions call for a resume that is direct and to the point, including the paper (white twenty-four pound bond or better) and font style (nothing fancy, black ink in Times New Roman, Courier New, or Bodoni). As in anything in life, there can be exceptions — such as if you're applying for a position for which you're expected to showcase your creative personality. In such instances, you can be a bit more daring and go with some colored paper or fancier fonts. Just be sure that whatever style you do use, your information is presented in that all-important “easy- and quick-to-read” format. A potential employer faced with a huge stack of resumes in front of him or her will only spend about twenty seconds scanning each one. Your objective is to make sure yours stands out in that amount of time!

Proofread, Then Proofread Again

You want your resume to be free of spelling and grammatical errors, and formatting inconsistencies.

Fiction has no place in a resume. Stick to the facts. Avoid the temptation to embellish your skills or the scope of your education. Misrepresenting your credentials can be grounds for an employer to terminate your employment.

Stick to One Page

Most human resources directors say they prefer a short, concise resume. (Remember: That first “glance” at your resume is only going to be a twenty-second one!) If you have lots of experience, list the pertinent details and then summarize by highlighting one key accomplishment per position. If you have less experience, you can include as many important details as it takes to fill the page. A one-page resume provides enough information to pique the prospective employer's interest, while letting you hold back additional details with which you can razzle-dazzle during the job interview. However, if you're submitting a CV or resume geared toward garnering an education-related job, two or more pages are acceptable — or even expected.

When your resume goes beyond one page, use the name line from your “letterhead” and the page number at the top of each subsequent page:

Pamela Rice Hahn — Page 2

Resume Action Verbs

In any situation in which they are used, action verbs convey more impact. Impact is especially important in a resume, the purpose of which is to command attention. Here's a list of some good verbs to use:

<tgroup cols="4"> <colspec align="center" colname="col1" colnum="1" colsep="0" colwidth="25%"/> <colspec align="center" colname="col2" colnum="2" colsep="0" colwidth="25%"/> <colspec align="center" colname="col3" colnum="3" colsep="0" colwidth="25%"/> <colspec align="center" colname="col4" colnum="4" colsep="0" colwidth="25%"/> <tbody> <tr> <td><p>accommodated</p></td> <td><p>determined</p></td> <td><p>maintained</p></td> <td><p>reported</p></td> </tr> <tr> <td><p>achieved</p></td> <td><p>devised</p></td> <td><p>managed</p></td> <td><p>selected</p></td> </tr> <tr> <td><p>acquired</p></td> <td><p>directed</p></td> <td><p>mentored</p></td> <td><p>separated</p></td> </tr> <tr> <td><p>advertised</p></td> <td><p>distributed</p></td> <td><p>merged</p></td> <td><p>served</p></td> </tr> <tr> <td><p>advised</p></td> <td><p>edited</p></td> <td><p>minimized</p></td> <td><p>shaped</p></td> </tr> <tr> <td><p>applied</p></td> <td><p>enforced</p></td> <td><p>modified</p></td> <td><p>sold</p></td> </tr> <tr> <td><p>approved</p></td> <td><p>enhanced</p></td> <td><p>monitored</p></td> <td><p>sponsored</p></td> </tr> <tr> <td><p>arranged</p></td> <td><p>established</p></td> <td><p>negotiated</p></td> <td><p>strengthened</p></td> </tr> <tr> <td><p>assembled</p></td> <td><p>founded</p></td> <td><p>observed</p></td> <td><p>studied</p></td> </tr> <tr> <td><p>assisted</p></td> <td><p>gathered</p></td> <td><p>operated</p></td> <td><p>summarized</p></td> </tr> <tr> <td><p>built</p></td> <td><p>generated</p></td> <td><p>oversaw</p></td> <td><p>supplied</p></td> </tr> <tr> <td><p>collected</p></td> <td><p>guided</p></td> <td><p>photographed</p></td> <td><p>tested</p></td> </tr> <tr> <td><p>compiled</p></td> <td><p>handled</p></td> <td><p>presented</p></td> <td><p>trained</p></td> </tr> <tr> <td><p>completed</p></td> <td><p>illustrated</p></td> <td><p>promoted</p></td> <td><p>translated</p></td> </tr> <tr> <td><p>coordinated</p></td> <td><p>implemented</p></td> <td><p>proofread</p></td> <td><p>treated</p></td> </tr> <tr> <td><p>delivered</p></td> <td><p>improved</p></td> <td><p>purchased</p></td> <td><p>updated</p></td> </tr> <tr> <td><p>designed</p></td> <td><p>initiated</p></td> <td><p>recommended</p></td> <td><p>utilized</p></td> </tr> <tr> <td><p>detected</p></td> <td><p>labeled</p></td> <td><p>reduced</p></td> <td><p>verified</p></td> </tr> </tbody> </tgroup> </table> <h2><emphasis>Chronological Resume</emphasis></h2> <p>In a chronological resume, you start with your current work position and work your way backward. Likewise, you list your most recent education first.</p> <bridgehead>Jodi Cornelius</bridgehead> <table frame="none" width="100%"> <title/> <tgroup cols="2"> <colspec align="center" colname="col1" colnum="1" colsep="0" colwidth="50%"/> <colspec align="center" colname="col2" colnum="2" colsep="0" colwidth="50%"/> <tbody> <tr> <td><p>1234 River Road</p></td> <td><p>Phone: (555) 555-5555</p></td> </tr> <tr> <td><p>Country Corners, PA 16727</p></td> <td><p>E-mail: jodi@isp.net</p></td> </tr> </tbody> </tgroup> </table> <bridgehead>OBJECTIVE</bridgehead> <p>Entry-level management position in Social Services or Human Resources</p> <table frame="none" width="100%"> <title/> <tgroup cols="2"> <colspec align="center" colname="col1" colnum="1" colsep="0" colwidth="50%"/> <colspec align="center" colname="col2" colnum="2" colsep="0" colwidth="50%"/> <tbody> <tr> <entry namest="col1" nameend="col2"><bridgehead>EDUCATION AND LICENSURE</bridgehead></td> </tr> <tr> <td><p><B>2002:</B></p></td> <td><p>MS, Human Resource Management, Ohio State University</p></td> </tr> <tr> <td><p><B>2000:</B></p></td> <td><p>MS, Counseling Psychology, Ohio State University</p></td> </tr> <tr> <td><p><B>1998:</B></p></td> <td><p>BS, Social Sciences, Ohio State University</p></td> </tr> <tr> <td><para/></td> <td><p>Licensed Professional Counselor</p></td> </tr> <tr> <td><para/></td> <td><p>Licensed Chemical Dependency Counselor</p></td> </tr> <tr> <td><bridgehead><B>EXPERIENCE</B></bridgehead></td> <td><para/></td> </tr> <tr> <td><p><B>2000 — present:</B></p></td> <td><p>Shelter Coordinator</p> <p>Families in Transition — Columbus, OH</p> <p>Handled all budgetary and daily management aspects of shelter, including coordinating on-staff and volunteer assignments.</p> <p>Created and implemented at-risk families support groups.</p> <p>Acted as liaison between the shelter and local funding organizations.</p> <p>Researched funding grants availability and completed applications.</p></td> </tr> <tr> <td><p><B>1998–2000:</B></p></td> <td><p>Social Service Assistant</p> <p>Derrick Crisis Center — Columbus, OH</p> <p>Counseled chemical dependency victims in coping skills, providing information on overcoming self-destructive tendencies.</p> <p>Provided case management, budget preparation, community outreach, and individual and group counseling.</p> </td> </tr> <tr> <td><bridgehead>MEMBERSHIPS</bridgehead></td> <td><para/></td> </tr> <tr> <td><para/></td> <td><p>American Psychological Association (APA)</p></td> </tr> <tr> <td><para/></td> <td><p>Society of Professional Counselors (SPC)</p></td> </tr> <tr> <td><para/></td> <td><p>Society of Human Resource Managers (SHRM)</p></td> </tr> <tr> <td><para/></td> <td><p><emphasis>References and supporting documents available on request.</emphasis></p></td> </tr> </tbody> </tgroup> </table> <p>Also notice in the following example that the name of the state is spelled out instead of abbreviated. Either format is okay, as long you consistently use the same format throughout your resume.</p> <table frame="none" width="100%"> <title/> <tgroup cols="2"> <colspec align="center" colname="col1" colnum="1" colsep="0" colwidth="50%"/> <colspec align="center" colname="col2" colnum="2" colsep="0" colwidth="50%"/> <tbody> <tr> <td><p><B>Shelter Coordinator:</B></p></td> <td><p>Families in Transition</p> <p>Columbus, Ohio, 2002 — present</p> <p>Handled all budgetary and daily management aspects of shelter, including coordinating on-staff and volunteer assignments.</p> <p>Created and implemented at-risk families support groups.</p> <p>Acted as liaison between the shelter and local funding organizations.</p> <p>Researched funding grants availability and completed successful applications.</p></td> </tr> </tbody> </tgroup> </table> <p>“Skills” is another optional category often included in a chronological resume. When used, it's most often added at the end of the resume, immediately above the “available upon request” line:</p> <p><B>SKILLS</B></p> <p>Draft budgets for annual corporate and government sponsorship and complete grant proposals for third-party funding sources. Oversee office, supervise and train personnel. Publish case study and other articles in professional journals, such as <emphasis>Journal of American Social Service Directors</emphasis> and <emphasis>Sheltered Needs</emphasis>. Possess strong mathematical and analytical skills, plus mastery of all Microsoft Office and other business-related programs.</p> <h2><emphasis>Skills Resume</emphasis></h2> <p>A skills resume works well when, as the job applicant, you want to stress your skills and accomplishments over current or previous job titles or education.</p> <bridgehead>Jodi Cornelius</bridgehead> <p>1234 River Road</p> <p>Country Corners, PA 16727</p> <p>Phone: (555) 555-5555</p> <p>E-mail: jodi@isp.net</p> <bridgehead>OBJECTIVE</bridgehead> <p>Position that will allow me to utilize my computer skills, with both hardware and software.</p> <bridgehead>RELEVANT SKILLS</bridgehead> <p>Created a program for a disabled vet for a specific inventory requirement.</p> <p>Taught adult computer courses at a local vo-tech school.</p> <p>Built all the computers and programmed them for a local federal prison.</p> <bridgehead>KEY QUALIFICATIONS</bridgehead> <ul> <li><p>Incorporate communication skills by writing and editing technical documentation and training manuals for local business and national publishers.</p></li> <li><p>Experience using all major software.</p></li> <li><p>Install, troubleshoot, and repair individual and networked computer systems.</p></li> </ul> <bridgehead>EMPLOYMENT</bridgehead> <table frame="none" width="100%"> <title/> <tgroup cols="2"> <colspec align="center" colname="col1" colnum="1" colsep="0" colwidth="50%"/> <colspec align="center" colname="col2" colnum="2" colsep="0" colwidth="50%"/> <tbody> <tr> <td><p><B>1988 — present:</B></p></td> <td><p>Technical Support Manager</p> <p>Computer Store, Bradford, PA</p> <p>Deal with all problems with computers sold, teach basic and advanced computer usage classes, build and install computers for both personal and business use.</p> </td> </tr> <tr> <td><p><B>1980–1988:</B></p></td> <td><p>Freelance Game Tester and Programmer</p></td> </tr> </tbody> </tgroup> </table> <bridgehead>EDUCATION</bridgehead> <p>Bradford Area High School, Bradford, PA, 1980</p> <p>National Honor Society President, Library Club Secretary, Computer Club President</p> <h2><emphasis>Experience Resume</emphasis></h2> <bridgehead>Anthony Rice</bridgehead> <p>1234 West East Street, Celina, Ohio 45822, (555) 555-5555, tony@isp.net</p> <bridgehead>OBJECTIVE</bridgehead> <p>A challenging career as a company administrator</p> <bridgehead>PROJECTS AND ACTIVITIES</bridgehead> <ul> <li><p>Responsible for staff recruiting and interviewing.</p></li> <li><p>Supervises all corporate human resources needs.</p></li> <li><p>Coordinates all permanent and temporary staff.</p></li> <li><p>Authorizes regulatory provisions.</p></li> <li><p>Arbitrates employee disputes.</p></li> <li><p>Implements market strategies.</p></li> <li><p>Facilitates business and government relations.</p></li> </ul> <bridgehead>AREAS OF EXPERTISE</bridgehead> <ul> <li><p>Management and leadership skills</p></li> <li><p>Effective written and verbal abilities</p></li> <li><p>Proven ability to reach a targeted goal</p></li> <li><p>Strong organizational skills</p></li> <li><p>Detail-oriented and accurate</p></li> <li><p>MS Word (75 wpm)</p></li> </ul> <bridgehead>EXPERIENCE</bridgehead> <p><B>Office Administrator —</B> Lenny and Mercury, Inc. Celina, Ohio, 1997 — Present Coordinate daily human resources activities, including staff recruiting, hiring, and benefits. Facilitate all staffing numbers and evaluations with company president. Conduct all personnel interviews and testing. Administer six departments. Provide for all office needs.</p> <p><B>Assistant Office Administrator —</B> Dennis and Ann. Montezuma, Ohio, 1990–1997 Designed and implemented efficient mailroom procedures. Coordinated word-processing team. Supported Office Administrator in executive board meetings: took minutes, distributed reports, and executed client notification procedures.</p> <bridgehead>EDUCATION</bridgehead> <p><B>Wright State University</B></p> <p>B.A., Liberal Arts, Minor: International Relations, 1990</p> <bridgehead>REFERENCES</bridgehead> <p>Available upon request</p> <h2><emphasis>Additional Considerations When Writing Your Resume</emphasis></h2> <p>Do not list current or past salaries on your resume. Only include such information when specifically asked for it, such as on a job application. (Even then it's appropriate to list a salary range, rather than a specific hourly, monthly, or annual rate.)</p> <p>If you have a college or advanced degree, do not list your high school information. In fact, only include high school information when that information includes credentials you believe will help establish your qualifications for a job. Never show middle- or grade-school data.</p> <div class="npsb"> <h2></h2> <p>Your resume is not the place to include personal information such as height, weight, hobbies, number of children or grandchildren, or marital status. Such information can inadvertently lead to discrimination, and is unprofessional.</p> </div> <!--/gc--> <div id="pagination"><ul><li class="prev"><a href="http://www.netplaces.com/improve-your-writing/job-search-and-employment-related-writing/" title="Job Search and Employment-Related Writing">Job Search and Employment-Related Writing</a></li><li class="next"><a href="http://www.netplaces.com/improve-your-writing/job-search-and-employment-related-writing/online-resumes.htm" title="Online Resumes">Online Resumes</a> </li></ul></div></div> <div id="coda"> <div id="rel"><div class="n5">Related Articles</div><ul> <li><a href="http://www.netplaces.com/improve-your-writing/job-search-and-employment-related-writing/resumes.htm" zT="18/1YL/Zn"> Resumes - Improve Your Writing </a></li> <li><a href="http://www.netplaces.com/job-search/new-and-recent-graduates/your-resume.htm" zT="18/1YL/Zn"> Your Resume - Get a Job </a></li> <li><a href="http://jobsearch.about.com/od/resumes/a/compileres_3.htm" 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