Emergency Contact Information
Nobody wants to think of an employee being so injured or sick at work that they are unable to notify a family member by telephone. Unfortunately, it happens, so you need to be proactive. You have each employee's telephone number, but this doesn't mean that it's the best number to call in case of emergency.
Each employee should have a red “In Case of Emergency” form in their file. The form should ask for the names and telephone numbers of people who should be notified in case of an emergency. Ask for work numbers, cell numbers, pager numbers, any number where someone may be reached.
For purposes of privacy, do not ask about the relationship of the people on an employee's emergency contact list. All you need is the first and last name and a few phone numbers. It is okay to inquire if a number is home, work, or cell.
Ask employees to review their emergency contact form twice a year to catch outdated information and add new names or numbers. This can be done at the first of the year and the first day of summer, or each time the clocks are set back or ahead.