Hire the Right People
Don't rush through your selection process of applicants. Chapters 1–3 walk you through the steps of finding the best candidates. If you are suddenly in a bind and need someone quick, it's tempting to rush into hiring the first person that comes along. Resist the temptation to do this. Consider hiring a temporary worker from an employment agency to fill gaps while you look for a new employee. You may even end up hiring the temp as a permanent worker.
Many companies offer an incentive to employees who refer an applicant who is subsequently hired. The employee receives a bonus after the new hire has passed the introductory period or worked a specific period of time as designated in the policy. Go a step further and give the employee another bonus after the new hire reaches his one-year anniversary.
Focus on the training seminars and workshops mentioned in Chapter 20. Sign up for sessions on interviewing and selection skills. Read every book on the topic that you can get your hands on. Conduct research on the Internet. Consider a peer-review system where your current employees are involved in the selection process of new employees. They are the ones who will be working directly with the new hire; their input may be more valuable than you think.