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For People with Disabilities

New York, like the rest of the country, has become more and more accessible for people in wheelchairs. All newer buildings and many of the older ones are wheelchair accessible, and city buses pick up wheelchair passengers at the curb by lowering the steps in the back-door stairwell.

Most hotels, major tourist sites, and theaters provide access for wheelchairs or anyone who cannot climb stairs. It is advisable to call ahead and ask where the entrance is and how to navigate once inside. Facilities like Madison Square Garden and other arenas, theaters, and stores have elevators. When booking your hotel, you should inquire about accessibility as well as in-room facilities such as hand railings in the shower or bathtub. Newer hotels are more likely to meet the needs of people with disabilities than older ones.

One significant program that is designed to assist travelers with disabilities is called the Access Project. It is associated with Big Apple Greeters, a volunteer program that connects visitors with residents of the city for three- or four-hour personalized visits/tours (see page 64). The Access Project works in conjunction with the New York Convention and Visitors Bureau and the Mayor's Office for People with Disabilities, the MTA, and other organizations to provide information and easy access to the sights, hotels, theaters, and transportation of New York City to people with a wide range of disabilities and mobility problems. The Access Project at Big Apple Greeter makes New York accessible to all visitors and can be reached at 212-669-3602, TTY 212-669-8273.

Other resources for travelers with disabilities include the following:

MTA (subway and bus) Travel Information Center

718-330-1234

MTA Information for People with Disabilities

718-596-8585

TTYS 718-596-8273

TA NYC Transit, Access-a-Ride, Paratransit

877-337-2017 (local)

718-393-4999 (out of town)

TTYS 718-393-4259

The Lighthouse (national service organization for the blind)

212-821-9200

TTYS 212-821-9713

www.lighthouse.org

JUST FOR PARENTS

There are two weekly publications for New York parents. You might want to call and ask for a copy of Big Apple Parent (212-315-0800) or New York Family (212-268-8600) before you leave, especially if you have young children. Issues of the publications can usually be found free in banks and kid-related stores once you arrive.

Able newspaper

516-939-2253

www.ablenews.com

New Mobility magazine

215-675-9133

Mayor's Office for People with Disabilities

212-788-2830

TTYS 212-788-2838

www.nyc.gov/mopd

The Andrew Heiskell Braille & Talking Book Library

212-206-5400

TTYS 212-206-5458

www.talkingbooks.nypl.org

Disability Rights

1-800-514-0301

TTY 1-800-514-0383

www.ada.gov

Ambulette services

Papi's Ambulette Service

212-662-4094

Mobile Wood & Ambulette

212-926-6210

Wheelchair Getaways

1-800-379-3750

718-375-0171

www.wheelchairgetaways.com/franchise/newyork_brooklyn

Vega Transportation

718-507-0500

1-888-507-0500

www.vegatransportation.com

Tripway Services Ltd.

212-777-1277

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  3. Getting Around the City
  4. For People with Disabilities
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