Some things are simply meant to be. There is no magic bullet for stopping crime or healing grief. A medium has been given the tools that may help in many ways; knowing how and when to use them requires skill and patience. Some information given by spirits requires interpretation. This can give false leads to investigators. Not every case a medium works on will be solved. The role of the medium may be to bring hope to the family while giving a positive direction to an investigation and to introduce new leads.

Law enforcement is not ready to give up investigative techniques that have worked for decades. Many departments who use mediums do so secretly. They will ask for assistance from a medium but not offer him recognition or support. The investigators may have worked on a case for months, and they may expect the medium to come up with explanations in a matter of hours, without the help of evidence or witnesses.

Eventually we all end up on the other side. Some spirits are so happy to be there that they do not converse about the event that caused their demise. Spirits enjoy a free will that we do not comprehend. When asked a direct question, they may answer or simply choose to move on to another topic. Investigators expect communication to be like a telephone call: direct and to the point. We are lucky to have this connection with the other side. We have to respect that it is done by their rules, not ours.