Groomers aren't just a friend to the pets they groom; many times, they become friends with the pet's owners. It's important to be honest with the pet owner about health and behavior issues and to inform them when their pet needs to see the vet. Giving advice to owners shows you care. Sometimes, groomers become a sounding board for the owner's frustrations. When you show empathy and understanding, you become more than just a groomer. You may find out more than you ever wanted to know, but it's nice to be trusted enough for someone to give you those details. Part of your job is to truly be a friend and not betray that trust.

Animal Rights Advocate

It's possible for groomers to see some neglected, ill pets whose owners seem apathetic. When you can't reform the owner, all you can do is be a friend to the pet. If a pet is truly neglected or mistreated and you can prove it, then be a friend to that animal and report it to the proper authorities. Sometimes, the law considers having food, water, and shelter enough care. Neglected, matted dogs with sores under the filthy hair may not be a crime; after all, if the owner came to your shop that shows she is making an effort to fix things. For the time that pet is in your care, you are a friend to him. Be kind and make him feel good, even if it's just for one day. He'll know somebody cared enough to speak kindly to him and pet him and tell him what a good boy he was.

Dog Lover

There are dog people, and then there are dog people. Most groomers love dogs and usually have their own, and many are involved in all sorts of dog-related events. They may participate in dog training, pet photography, boarding, and sporting events such as agility, herding, obedience, and flyball. They may be involved in breed rescue organizations as well.

Some groomers eat, drink, and sleep dogs! They quickly get a reputation as the local dog expert, the person with the knowledge and the answers. Groomers find that they can't go to a store without running into a client or two who has to talk dog with them. This business is not for people who merely like dogs. Grooming dogs has a way of changing a person. He becomes more aware of dogs. He sees a dog on the street and can't wait to get his clippers on her to make her look good. He sees neglected dogs and can't resist trying to educate their owners about proper care. Groomers develop a bond with dogs almost as close as the bond the dog has with her owner. When a client loses a dog, it can be as painful for the groomer as it is for the owner.