Coaching Is Not Social Work
Personal problems can effortlessly metastasize into workplace problems. This is a very complicated and dicey area that calls for understanding and empathetic coaching. A good coach can make an enormous and very positive difference in converting personal lemons into professional lemonade.
Even if they carry very heavy personal baggage, you can still help your employees realize their on-the-job potentials. You can nobly assist in making their jobs respites from what ails them in their personal lives. But you must always remember that you are a coach in a business setting, not a social worker.
The very real personal bond between you and your employees — a proud coaching and mentoring tenet — endeavors to make the work experience a rewarding one. And so, if you create an office climate that taps into people's genuine needs and wants as human beings, you will get what you want — productivity from your team — while simultaneously feeling gratified that you've accomplished this with thoughtful and caring leadership.
In other words, you've released human potential like a flock of doves, and not some plague of locusts.
Coaching is not social work, but is keenly aware of the important connection that exists between employees' personal lives and their professional lives. Enlightened coaching fully appreciates that satisfying and healthy work environments can make positive differences in employees' home lives.
To make the workplace a haven for your employees, there are many things you can do. What follows in the upcoming sections are several positive actions you can take that will make people want to come to work, make their jobs more personally satisfying, and ease some tensions at home by building up self-confidence and self-esteem.
Encouraging Self-Expression
In all your coaching practices, it's important that you encourage your employees to express themselves in meaningful ways. In building up your employees' capacities for self-sufficiency, you've got to repeatedly encourage them to contribute their ideas and opinions.
You've got to get them over the hurdle of fearing rejection. When you listen to employees' suggestions, respect them, and in some cases implement them, the positive effects of this rebound to all employees, who see themselves as important pieces of a team puzzle. A sense of accomplishment is a very powerful self-motivating tool. When you afford your employees the opportunity to think for themselves and to make substantial, positive contributions to the workplace, you've set the creative juices in motion. Unleash your employees and, more times than not, you'll be surprised at what they can do.
You can make the workplace a haven for your staff, even those with topsy-turvy home lives, by encouraging creativity, problem solving, and mini-mentoring. Jobs that are dynamic in nature encourage employees to tap into their true potentials, and this often spills over into aspects of their lives away from work.
Provide Greater and Greater Challenges
The last thing you want on the job are employees as complacent as clams snuggled in their beds. Fortunately, most people desire more responsibilities and greater challenges in their job roles. It's human nature. It's human nature for men and women to want intricate jobs with problems to solve and, yes, obstacles to overcome.
This is actually an extension of your promoting creativity in your employees. People look forward to going to jobs that engage their full attention and energy capacities. Let your employees loose and allow them to hammer hard at their various job duties. Challenge them at all times. Employees with less than stable and happy personal lives often seek refuge in the workplace. If they feel appreciated, and are given involved, thinking-intensive jobs, work can, at the very least, partially fulfill what is lacking in their lives outside of work.
Build Skills
Who wouldn't prefer working in an environment that encourages learning and bolsters skills? A workplace that grows employee skills simultaneously functions as career builders for a group of people. And this coaching double dip is particularly important to those with implacable personal problems at home, who feel that their best chance for upgrading their lives is through work and career.
When you provide your people with genuine opportunities to better themselves, they respond in positive ways. They want to learn more and they also want to impart what they've learned to others. Yes, it's true. Often-times employees passionate about their work are eager to pass on their know-how, and they become mini-mentors and assistants to you in your coaching efforts.
Let Your People Help Your People
Employees who help their coworkers do their jobs better frequently feel better about themselves. Sure, humankind is regularly taken to task for being selfish and greedy above all else — most especially in the business world. This is a regrettable stereotype because, in business settings, many people help others and get a real sense of satisfaction out of doing it, too.
When you lead a staff chock full of high performers, you automatically preside over a dynamic team. And it's much more gratifying for employees to go to work and be part of a team of productive winners than it is to associate with a listless bunch of underachievers and whiners.
Employees with uneven home lives often use their jobs as indispensable balances. They get a sense of genuine gratification out of helping their teammates complete their tasks and fulfill their roles. Team settings permit individuals to make positive differences in other people's lives — on the job or on the sports playing field.
A coach advances work atmospheres that put premiums on everybody helping everybody else. An environment where the coach looks out for employees, and employees look out for the coach and one another, is a positive and productive place — a place that people want to come to.
Part of the Team
In order for you to have and to maintain moral authority, you must exhibit professionalism at all times in the office environs, and this means maintaining a proper personal detachment from your employees and walking a fine line between caring for them and being their boss.
The people who want to come to work in the morning are more often than not part of a highly productive, dynamic team. An analogy can be drawn here between a professional baseball team that's on the top of the heap versus a team that's on the bottom — a cellar dweller.
The number-one team usually features a group of players who are self-motivated with a desire to win. The last-place team is more apt to be a group of apathetic losers, who would rather not show up for work, even if the work is play (baseball).
It's no different in the workplace. Playing a role in a winning team effort is uplifting. It goes back to the sense of accomplishment discussed earlier. Giving a strong performance in a sea of strong performances is personally fulfilling. A similar top-notch performance on a team of underachievers will not be nearly as sweet. You've got it in your power to put a team together that is both attractive and uplifting to employees, particularly those with personal problems at home.

