Emotional Intelligence Test
For each item, rate from 1 to 5 how well you are able to display the ability described, with 1 being low ability and 5 being high ability. Try to think of real situations in which you have been called on to use each ability before you mark your score.
1. Identify when you experience mood shifts |
2. Regroup quickly after a setback |
3. Act productively in situations that make you anxious |
4. Know the impact that your behavior has on others |
5. Communicate your feelings effectively |
6. Associate different physical cues with different emotions |
7. Relax when under pressure |
8. Gear up at will |
9. Develop consensus with others |
10. Stay calm when you are the target of anger from others |
11. Know when your self-talk is helpful |
12. Calm yourself quickly when angry |
13. Stop or change habits that aren't effective |
14. Provide advice and support to others as needed |
15. Accurately communicate what you experience |
16. Know how you interpret events you encounter |
17. Prioritize options when you are multitasking |
18. Follow words with actions |
19. Show empathy to others |
20. Help a group manage emotions |
21. Know when you are angry |
22. Know when to step back from a situation |
23. Develop new and more productive patterns of behavior |
24. Recognize when others are distressed |
25. Facilitate a discussion to solve a problem |
Use the five domains, or competencies, of emotional intelligence to score your test. Mark your totals from the test for each item indicated.
Self-Awareness
These items indicate your ability to know what you are feeling at the moment; use that ability to guide your decision-making; realistically assess your own abilities; and promote a well-grounded sense of self-confidence.
Self-Regulation
These items indicate how well you handle your emotions so that they facilitate rather than interfere with the task at hand and how well you recover from emotional distress.
Self-Motivation
These items indicate how well you use emotional self-control to guide you toward your goals and how well you take initiative, strive to improve, and persevere in the face of setbacks and frustrations.
Empathy
These items indicate how well you sense what other people are feeling, your ability to take their perspective, and how well you cultivate rapport and attunement with a broad diversity of people.
Social Understanding
These items indicate how effectively you handle emotions in relationships, how smoothly you interact with others, and how accurately you can read social situations in order to persuade, lead, negotiate, and settle disputes.
Based on your response patterns, identify your two strongest emotional intelligence competencies and record them here and in the chart on page 179.
__________________________
__________________________
Now identify two EI competencies you want to improve and list them here and on the chart.
__________________________
__________________________
Now identify four specific tasks or strategies that will help you master these two emotional intelligence competencies (refer to the “Out with the Old, in with the New” section on page 172 for ideas).
__________________________
__________________________
__________________________
__________________________
*Jennifer Robinson, M.A., contributed to the development of this test.

